Incident Management

As members of the Silver Seven Hockey Club we may encounter situations which require assistance. It is important that we follow the chain of command and direct questions or complaints to the appropriate individuals within our club so they can be handled appropriately.

 

Hockey Team Related Issue

 
1) Parents are expected to adhere to the 24-Hour Rule


2) Parents may engage the Head Coach
As part of coaching minor hockey, dealing with parents is important. Most complaints revolve around the players ice time, not necessarily the quantity but quality - expecting Power Play and/or Penalty Kill.

Of important note: The parent will most times start by saying, “my son is better than player X and I don’t understand why he doesn’t play more". Right there step in and say that “this isn’t about any of the other players, it’s about your player and his playing ability”.

Reference Article: Dealing with parents is important in youth game

Complaints with regards to other players bullying their player or being mistreated, must be reported to the Director of Risk & Discipline.
 
3) Escalation
From time to time, parents may engage the OVSS Executive.


 

Breach of Conduct

All breaches of conduct should be in writing via the Incident Report Form and filed to the Director of Risk & Discipline for review. Incidents must be filed within 30 calendar days of occurrence.

League/Opposing Teams, etc…
Any issues with regards to the league, opposing teams, etc...must be brought forth to the President by the team’s Head Coach in writing.

Please do not send any complaints to the OEMHLA A/AA League Executive or their Convenors - they will simply refer you back to the Silver Seven Hockey Club President.


 

Game Protests & Appeals to the League

 
If you need to file a protest to the OEMHL A/AA League, contact the Silver Seven Director of Hockey Operations for approval to proceed. A Silver Seven Hockey Club appointed board member will then guide the team’s Head Coach through the process.

Please do not contact any Board Members of District 4, the OEMHLA/AA League or the Ottawa District Minor Hockey Association until you have completed the steps above.


For more information:

Silver Seven Incident Form (WORD)

Silver Seven Incident Form (PDF)

Discipline Procedure


Director of Risk & Discipline – Chris Kettyle – risk@silversevenhockey.com