Incident Management

As members of the Silver Seven Hockey Club we may encounter situations which require assistance. It is important that we follow the chain of command and direct questions or complaints to the appropriate individuals within our club so they can be handled appropriately.
 

Hockey Team Related Issue

 
1) Adhere to the 24-Hour Rule
If you find yourself wanting to bring a hockey-issue forward, the first step is to abide by the 24 hour rule- take a step back and don't do anything until you have exercised this rule.

2) Speak with your Head Coach
If you have a complaint that is hockey related to your player’s team, please talk to your Head Coach first. Provide the coach the chance to understand the details surrounding your issue and the opportunity to respond.
*If your issue is in regards to your Head coach and/or a member of the coaching staff please address your concerns directly to the OVSS Director of Risk & Discipline for consideration.
 
3) Escalate
If your issue isn't addressed to your satisfaction, then contact the Director of Risk & Discipline and submit the issue in writing. The Director of Risk & Discipline will engage other Board Members as necessary on your behalf.


 

Breach of Conduct

All breaches of conduct should be in writing via the Incident Report Form and filed to the Director of Risk & Discipline for review. Incidents must be filed within 30 calendar days of occurrence.

League/Opposing Teams, etc…
Any issues with regards to the league, opposing teams, etc...must be brought forth to the President by the team’s Head Coach in writing.

Please do not send any complaints to the OEMHLA A/AA League Executive or their Convenors - they will simply refer you back to the Silver Seven Hockey Club President.


 

Game Protests & Appeals to the League

 
If you need to file a protest to the OEMHL A/AA League, contact the Silver Seven Director of Hockey Operations for approval to proceed. A Silver Seven Hockey Club appointed board member will then guide the team’s Head Coach through the process.

Please do not contact any Board Members of District 4, the OEMHLA/AA League or the Ottawa District Minor Hockey Association until you have completed the steps above.

For more information:

Silver Seven Incident Form (WORD)

Silver Seven Incident Form (PDF)

Discipline Procedure

Director of Risk & Discipline – Sean Broderick – risk@silversevenhockey.com